Overview:

Based Agency is looking for a full-time Administrative Assistant to join our growing team in our Lexington, KY office. This is an in person role for someone who is highly organized, reliable, detail oriented, and comfortable helping keep the business running smoothly day to day.

In this role, you will support our internal team with administrative tasks, scheduling, communication, client follow-ups, organization, documentation, and general office support. If you are proactive, professional, quick to learn, and enjoy helping a fast-moving team stay organized, we want to hear from you.

Responsibilities:

* Assist with day-to-day administrative tasks for the Based Agency team.
* Manage scheduling, calendar coordination, meeting reminders, and internal follow-ups.
* Help organize client information, documents, forms, onboarding materials, and internal records.
* Support the team with email communication, task tracking, and basic client coordination.
* Prepare documents, reports, notes, checklists, and other internal materials as needed.
* Keep internal systems, spreadsheets, and project management tools organized and up to date.
* Help coordinate office-related tasks, supplies, errands, and general operational needs.
* Follow up with team members to make sure tasks, deadlines, and client items are moving forward.
* Assist with onboarding new clients by helping gather required information and assets.
* Maintain confidentiality with sensitive client, company, and financial information.
* Proactively identify small problems, missing details, or disorganization before they become bigger issues.
* Support leadership with miscellaneous tasks, research, communication, and organization as needed.

Requirements:

* Must be local and able to work full-time in person at our office.
* Comfortable with being part of the social content strategy and talking in videos.
* Strong organizational skills and attention to detail.
* Excellent written and verbal communication skills.
* Comfortable using email, spreadsheets, Google Drive, calendars, and basic business tools.
* Ability to manage multiple tasks, deadlines, and priorities at once.
* Professional, dependable, and punctual.
* Proactive mindset with the ability to take initiative without needing constant direction.
* Comfortable working in a fast-paced small business environment.
* Strong problem-solving skills and willingness to learn new systems.
* Native or bilingual English speaker preferred.
* Legally eligible to work in the United States.
* Able to keep sensitive client and company information confidential.

Preferred (but not required):

* Previous experience as an administrative assistant, executive assistant, office assistant, receptionist, or operations assistant.
* Experience working in a marketing agency, service business, or small business environment.
* Familiarity with tools like Google Workspace, ClickUp, Slack, CRM systems, or project management software.
* Basic understanding of marketing, websites, advertising, or client service.
* Experience communicating with clients, vendors, or business owners.
* Comfortable helping with light research, basic reporting, and internal documentation.

Benefits & Company Culture:

* Full-Time Local Position: This is an in-person role at our local office.
* Growth-Oriented: As a rapidly growing agency, we’re committed to helping our team members grow, learn, and take on more responsibility over time.
* Collaborative Team Environment: Our team values clear communication, accountability, initiative, and shared success.
* Direct Impact: You’ll play an important role in helping the company stay organized, efficient, and responsive.
* Fast-Moving Company: You’ll work directly with leadership and get exposure to how a growing agency operates behind the scenes.
* Modern Tools: We use organized systems, software, and processes to help the team work efficiently.
* Competitive Pay: Compensation is based on experience, ability, and performance.
* Paid Time Off: Work-life balance is important to us.

At Based Agency, we believe great work comes from a team that moves quickly, communicates clearly, and takes ownership. We are looking for someone dependable, sharp, and organized who wants to become a valuable part of a growing company.

Ready to join us? Apply today with your resume and a brief cover letter explaining why you would be a strong fit for this role.